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		Solbyung (Stella) Yoon has seen the future of vending machine 
		transactions, and it entails using a cellphone to buy a can of pop or a 
		bag of chips rather than plumbing the depths of one's pockets for the 
		necessary number of quarters. 
		If Ms. Yoon, president and chief executive of Toronto-based cStar 
		Technologies Inc., has her way, consumers will soon be using mobile 
		phones to pay for vending machine-dispensed snacks, metered parking and 
		even kiosk-dispensed theatre tickets. 
		The cellphone does a fine job facilitating conversations and text 
		messaging - but it also has the potential to act as a portable ATM, she 
		says. 
								cStar specializes in two-way wireless data and 
								mobile M2M (machine-to-machine/men) 
								communication products. Its small wireless 
								device, SkyGate, once embedded within a vending 
								machine, can facilitate coin-free transactions 
								for anyone with a cellphone. No longer will a 
								thirsty consumer need loose change to buy a can 
								of pop. 
      						Meanwhile, SkyGate will provide vending machine 
								owners, with regular reports about the 
								operational status of their machines (for 
								instance, indicating if a machine is out of 
								order due to a jammed coin). As well, it will 
								give a precise, real-time stock count. 
      						"[SkyGate] offers more convenience to the customer 
								and will allow [a vending machine operator] to 
								run his business more efficiently, " Ms. Yoon 
								says. 
								In a nutshell, SkyGate will reduce manual 
								processes and labour costs, while improving 
								data-collection accuracy and reducing machine 
								review times. 
								She predicts a sales increase of as much as 18% 
								because not everyone has a pocket full of coins, 
								but most people own a cellphone. 
		Ms. Yoon says the technology is open-ended, meaning it is compatible 
		with any cellphone make and service provider. "[SkyGate] is the next 
		step toward a cashless society," she says. 
		However, before the Royal Canadian Mint can be shuttered, there are some 
		details to be ironed out. For example, negotiations are underway with 
		cellular service providers to create billing systems that will allow 
		consumers to add other charges to their cellphone bills, Ms. Yoon says. 
								Also, the services will not be free to 
								consumers. While charges have yet to be 
								confirmed, Ms. Yoon says the fee passed on to a 
								consumer buying a pop at a vending machine would 
								likely be about 10. 
		There is also the matter of getting vending machine operators on board. 
		A SkyGate unit will cost less than $500, but Ms. Yoon says it will more 
		than pay for itself by helping operators run their businesses more 
		efficiently. |