Visit cStar Technologies Inc. at Booth #3274 where we
Hospitality, 2006 gold award winner of the
prestigious M2M (Machine-to-Machine/Man) Value Chain
Vending Genie™ Hospitality is a wireless cashless
solution that turns hotel guest key cards and/or guest
cell phones into e-wallets for vending purchases in
hotel/motel/resort/hospitality environments. Hotel
guests simply check in and use their room key cards or
cell phones to purchase water, juice, sports drinks,
sodas, snacks, etc. from any hotel vending machine with
purchases appearing on their hotel invoice.
cStar's Vending Genie™ Hospitality seamlessly integrates
with hotel property management systems to deliver
innovative guest key card and cellphone vending in
hotel/resort/hospitality environments. Existing vending
machines are fitted with cStar's technology to become
wirelessly connected, unattended POS terminals to the
hotel PMS to make cashless vending possible, including
real-time guest card validation, credit check and
posting of a vend transaction.
Vending Genie™ Hospitality is the only system in the
world to offer hotel guest key card combined with cell
phone cashless vending over a wireless network that does
not incur any wireless airtime charges.
cStar's Vending Genie™ Hospitality brings the following
compelling benefits that have not been possible until
Enhanced convenience. Guests do not need to worry
about carrying cash or having correct change on
Guests can purchase more without being limited by
the amount of cash they carry.
International guests do not need to worry about
obtaining foreign coins.
Business guests are able to claim expenses, with
purchases appearing on invoices.
For the Hotel:
Eliminate staff resources supporting coin exchanges
and coin jam problems so they can focus on making
guests' stays more pleasant and enjoyable.
Eliminate vandalism & theft on vending machines (no
cash to steal) to provide a safer environment for
Hotels book the vending sales.
Vending sales increase over 35% annually.
For hotels on commission, vending commissions
increase by over 70%.
Minimal disruption to hotel operations during
implementation, with downtime at the front desk
counted in minutes.
Wireless - no holes or expensive cabling required.
Wireless, without airtime charges.
Receive regular sales transaction reports.
In the words of Venicio Rebelo, General Manager,
Ambassador Conference Resort, Kingston, Ontario,
"The owners, management and staff of the Ambassador are
absolutely delighted with the cashless vending program ...
The ease of use, the convenience for our guests, the
absolute elimination of attempted vandalism to these
vending machines, the increase in usage... this is
definitely a WIN, WIN, WIN, WIN solution."
And from Rob Yellowley, Assistant General Manager, Four
Points by Sheraton, Kingston, Ontario, Canada:
"We are very pleased with the [cashless vending] system,
the ease of conversion ... done on a very high occupancy
day with minimal downtime or problems. Our guests
absolutely love the ease and comfort of using their room
key to vend and not having to have coin or make change."