International Hotel/Motel & Restaurant Show® 

November 12 - 14, 2006 - Booth #3274

Jacob K Javits Convention Center, New York, New York

International Hotel/Motel & Restaurant Show<® - November 12 - 14, 2006 


Visit cStar Technologies Inc. at Booth #3274 where we will demonstrate Vending Genie™ Hospitality, 2006 gold award winner of the prestigious M2M (Machine-to-Machine/Man) Value Chain Award. 

Vending Genie™ Hospitality is a wireless cashless solution that turns hotel guest key cards and/or guest cell phones into e-wallets for vending purchases in hotel/motel/resort/hospitality environments. Hotel guests simply check in and use their room key cards or cell phones to purchase water, juice, sports drinks, sodas, snacks, etc. from any hotel vending machine with purchases appearing on their hotel invoice.

cStar's Vending Genie™ Hospitality seamlessly integrates with hotel property management systems to deliver innovative guest key card and cellphone vending in hotel/resort/hospitality environments. Existing vending machines are fitted with cStar's technology to become wirelessly connected, unattended POS terminals to the hotel PMS to make cashless vending possible, including real-time guest card validation, credit check and posting of a vend transaction.

Vending Genie™ Hospitality is the only system in the world to offer hotel guest key card combined with cell phone cashless vending over a wireless network that does not incur any wireless airtime charges.

cStar's Vending Genie™ Hospitality brings the following compelling benefits that have not been possible until now.

For Guests:

  • Enhanced convenience. Guests do not need to worry about carrying cash or having correct change on hand.

  • Guests can purchase more without being limited by the amount of cash they carry.

  • International guests do not need to worry about obtaining foreign coins.

  • Business guests are able to claim expenses, with purchases appearing on invoices.

For the Hotel:

  • Eliminate staff resources supporting coin exchanges and coin jam problems so they can focus on making guests' stays more pleasant and enjoyable.

  • Eliminate vandalism & theft on vending machines (no cash to steal) to provide a safer environment for guests.

  • Hotels book the vending sales.

  • Vending sales increase over 35% annually.

  • For hotels on commission, vending commissions increase by over 70%.

  • Minimal disruption to hotel operations during implementation, with downtime at the front desk counted in minutes.

  • Wireless - no holes or expensive cabling required.

  • Wireless, without airtime charges.

  • Receive regular sales transaction reports.

In the words of Venicio Rebelo, General Manager, Ambassador Conference Resort, Kingston, Ontario, Canada:

"The owners, management and staff of the Ambassador are absolutely delighted with the cashless vending program ... The ease of use, the convenience for our guests, the absolute elimination of attempted vandalism to these vending machines, the increase in usage... this is definitely a WIN, WIN, WIN, WIN solution."

And from Rob Yellowley, Assistant General Manager, Four Points by Sheraton, Kingston, Ontario, Canada:
"We are very pleased with the [cashless vending] system, the ease of conversion ... done on a very high occupancy day with minimal downtime or problems. Our guests absolutely love the ease and comfort of using their room key to vend and not having to have coin or make change."